Last updated: 20th January 2026
Lexa Group Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal data is handled securely and responsibly.
Who We Are
Lexa Group Ltd
Email: sales@lexagroup.co.uk
We are registered with the Information Commissioner’s Office (ICO).
For the purposes of UK data protection law, the Data Controllers are: Carl Glasspool and Ben Saint
What Information We Collect
We only collect personal data when it is necessary and relevant. This may include:
- Name
- Email address
- Telephone number
- Project address
- Information provided via contact forms, email or direct communication
We do not collect personal data unless it relates to:
- An active enquiry
- An ongoing or confirmed project
- A legitimate business communication
How We Use Your Information
We use personal data only where necessary, including to:
- Respond to enquiries
- Provide quotations and project information
- Deliver contracted services
- Communicate regarding active projects
- Meet legal or regulatory obligations
We do not use your data for unsolicited marketing.
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Contractual necessity – to carry out work you have requested
- Legitimate interests – to respond to enquiries and manage projects
- Legal obligations – where required by law
Data Storage & Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure.
Personal data is retained only for as long as necessary to fulfil its purpose or meet legal requirements.
Sharing Your Information
We do not sell or trade personal data.
Information may be shared only where necessary with:
- Professional advisers
- Contractors or suppliers involved in an active project
- Legal or regulatory authorities where required
All parties are expected to handle data securely and lawfully.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure where appropriate
- Object to or restrict processing
- Request data portability
Requests can be made by emailing sales@lexagroup.co.uk.
Complaints
If you have concerns about how your data is handled, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).